Steven Polak
UI/UXFull-stack DevelopmentOffline-firstAutomation

B2C Logistics Portal

Steven

Back-end and checkout flow for a shipping logistics company. Includes collecting signatures, IDs, printing receipts business logic around shipment routing/batching, and exporting data for customs.

Problem

Lots of manual administration and labour was slow, error-prone, and inconsistent across regional offices.

Solution

Unified processes across international offices (multi-tenancy); Dashboard with package intake form with extensive conditional logic; POS; Label, receipt and customs documents creation for printing/emailing; Track-and-trace; Storing and insights into customers, orders, sales, packages and batches.

Result

Over 75% in labour time saved. This freed up significant time and budget for much needed activity that drives revenue, such as product improvement and marketing.